Shipping policy
At FABER, we strive to make your shopping experience seamless, from the moment you place your order to the day your jewellery arrives at your doorstep. To ensure peace of mind, we offer clear and customer-friendly policies on shipping, returns, and insurance.
Shipping Policy
We provide free worldwide shipping to ensure that your FABER jewellery reaches you securely, no matter where you are.
- Free Worldwide Shipping: FABER offers complimentary standard shipping on all orders, both domestic and international. Expedited shipping options are also available for an additional fee.
- Processing Times: Orders are typically processed within 14-28 business days. You will receive an email notification with tracking details once your order has shipped.
- No Taxes or Duties Collected Upfront: FABER does not collect taxes or duties at checkout. International customers may be responsible for any applicable customs duties or taxes upon delivery. For more information, please refer to our Duties and Taxes Policy.
- Secure Packaging: Your jewellery is carefully packaged to ensure it arrives in perfect condition. We take special precautions to protect delicate pieces.
Insurance
To provide additional security, we insure all packages during transit.
- Shipping Insurance: FABER offers complimentary insurance for all shipped orders, covering any loss or damage that may occur during shipping. The insurance remains valid until the package is safely delivered to your address and signed for.
For detailed guidance on returning or exchanging your FABER jewellery, please visit our Return and Exchange Policy page. There, you’ll find comprehensive instructions on how to initiate a return or exchange, along with important eligibility information. We’re dedicated to ensuring your satisfaction every step of the way.